Posted on July 23, 2018
Location: Burnaby, BC
Position Start Date: ASAP
NuWave is a rapidly growing agricultural tech company that has revolutionized the dehydration of fruits, vegetables, and hops. By utilizing vacuum microwave dehydration technology, NuWave produces state-of-the-art industrial dehydrators for food processors that not only increase their profits, but also benefit the environment through its clean technology. We are looking to add a Commissioning Manager that embodies NuWave’s core values of hard work, teamwork, exceptional customer service, and superior craftsmanship.
The successful candidate is responsibilities for the commissioning and insulation of the Vacuum Microwave Dehydration (VMD) Machines and the training of the client’s staff team on how the machine operates. They will oversee all aspects of the insulation and transition of the machine from production to client’s implementation and running of the machine. The candidate will be expected to set and deliver on the expected standards of excellence set by the clients and senior management.
Reports to: Director of Operations
•Develops and controls commissioning and insulation schedule; deliverables through project planning, execution and communication
•Aids operations in driving different operational projects through to completion with the goal of ensuring customer satisfaction and retention while maintaining budget
•Manages risks and their impacts; creates awareness of risks with both internal and external stakeholders – while commissioning and installing units
•Communicates commissioning / insulation progress updates to Senior Management
•Develops comprehensive commissioning and insulation completion reports (“lessons learned”) to avoid errors, inefficiencies and other issues in future projects
•Coordinates with Food Innovation team on training specifics and schedule
•Primary contact for clients when they have an issue in operating the machine
•Reviewing the testing and commissioning plans submitted by Engineers to ensure compliance with operational requirements.
•Plans, implements, tests, documents, and maintains organizational-wide requirements.
•Establishes functional and technical specifications and standards, solves hardware/software interface problems, defines input/output parameters, and ensures integration of the entire system.
•Provides insight for design activities.
•Leads process improvements and other internal projects
Educational Qualifications and Experience:
•Bachelors Degree in Engineering, Business Management or other related fields of study
•5+ years of customer relations management within the fabrication, manufacturing, engineering fields
•Advanced proficiency in Word and Excel
•Capable of making quick and definitive decisions fast and effectively
•Excellent interpersonal and client management skills
•Ability to see big picture while not losing focus of the small details
•Ability to problem solve and communicate effectively
•Strong Work Ethic and leads by example
•Reliable and able to work efficiently on your own
•Willing and able to support the organization in tasks outside of the job description