A Fresh Approach to Vacuum Microwave Food Drying Technology

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 Posted on July 23, 2018
 Location: Burnaby, BC
 Position Start Date: ASAP


General Description:
NuWave is a rapidly growing agricultural tech company that has revolutionized the dehydration of fruits, vegetables, and hops. By utilizing vacuum microwave dehydration technology, NuWave produces state-of-the-art industrial dehydrators for food processors that not only increase their profits but also benefit the environment through its clean technology. We are looking to add a Director of Operations that embodies NuWave’s core values of hard work, teamwork, exceptional customer service, and superior craftsmanship.


Position Summary:
The successful candidate is responsibilities for the coordination and completion of projects on time within budget and project scope. They will oversee all aspects of the operations at NuWave Research. Which includes setting deadlines, assigning responsibilities, monitoring and summarizing progress of projects and current operations. The Operations Manager will manage the production floor and will collaborate with a team of talented Engineers while commercializing and validating a revolutionary food dehydration technology. The candidate will be expected to set and deliver on the expected standards of excellence set by the clients and senior management.


Reports to: CEO


 •Develops and controls operations schedule and deliverables through project planning, execution, and communication
•Manages and drives different operational projects through to completion with the goal of ensuring customer satisfaction and retention while maintaining budget
•Ensures scope of work, (Supply, Schedule, and Budget) is well defined and understood by both internal and external stakeholders
•Manages risks and their impacts; creates awareness of risks with both internal and external stakeholders
•Manages the operations to defined plan, ensuring sign-offs and approvals as needed
•Maintains detailed documentation of all agreements, disagreements, changes, and issues
•Responsible for progress payments and invoicing to the client[s] as per milestones outlined in project contract/agreement
•Reviews and organizes operations/project documentation to maintain quality assurance and while meeting customer requirements
•Ensure ISO Standards are met and followed appropriately
•Tracks Operations/Project milestones & costs; reporting them against a defined project budget
•Schedules project task and find appropriate resolutions to identified issues prior to their development
•Coordinates and documents project meetings
•Manages subcontractors and vendors while monitoring the scope and schedule
•Manages Change Orders and Engineering Change notices with customers and internal stakeholders such as estimating, scheduling, production and quality assurance including clear scope and follow-through to execution
•Investigates budget overruns and shortfalls summarize and present findings to CEO & CFO
•Communicates project status and progress updates to Senior Management
•Develops comprehensive project completion reports (“lessons learned”) to avoid errors, inefficiencies, and other issues in future projects
•Allows for delivery of new system implementation and process and/or customer audit
•Leads process improvements and other internal projects


Educational Qualifications and Experience:
•Bachelors Engineering, Engineer Management or other related fields of study
•8+ years of Operations Manager experience within the fabrication, manufacturing, engineering, or product development fields


Other Skills:
•Advanced proficiency in MS Project or other Project Management Software, Word and Excel
•Excellent interpersonal and client management skills
•Ability to see the big picture while not losing focus of the small details
•Ability to problem solve and communicate effectively
•Strong Work Ethic and leads by example
•Willing and able to support the organization in tasks outside of the job description




NuWave Careers Application Form